POLICIES

There is no fee to join the wine club. You may join now and you will not be charged until wine is shipped to you. All shipments are discounted at the member rates.

New members will automatically receive the most recent WC shipment up until 4 weeks prior to the next shipment’s release. If you sign up within 4 weeks of a scheduled ship date, new members will have the option of receiving both shipments, or just the pending one.

Shipments can be picked up at the winery. We will only hold wines three months past the scheduled ship date though we will do our best to accommodate extraordinary circumstances. If wines are not picked up within three months, wine will be shipped at the member’s expense.

The credit card on your membership account is charged one week before the shipment is sent. The charge will be the retail value of your shipment, minus your member discount, and include any applicable taxes, markup fees and shipping charges.

Charges will vary with each shipment.

You must be 21 years or older to order and receive shipments. An adult signature is required upon delivery. We strongly recommend delivery of wine shipments to business, rather than home addresses. Because of the adult signature requirement, we cannot deliver to a PO Box address.

Pestoni Family Wine Club is a perpetual membership until canceled. You may cancel at any time in writing via email.

Customers who cancel their club membership prior to receiving at least two club shipments will be responsible for reimbursing Pestoni Family Estate Winery for discounts received against orders placed as wine club members.

If a club shipment has been shipped but not received prior to our receipt of your written cancellation, you will be responsible to pay for that final shipment.

Members may suspend shipments. Please contact us and we will be happy to assist you.

While we do offer discounted shipping, should your club shipment be returned for any reason, the fee to reship would be the full rate charged by the common carrier to Pestoni Family Estate Winery. If there has been some sort of error with delivery, we will be happy to work with you to resolve it.

All cancellations and address changes must be received in writing via email. All cancellations and changes must be received at least 2 weeks prior to the scheduled ship date in order to be applied to the upcoming shipment. We do not require credit card changes in writing. Important: you may be responsible for shipping charges and/or restocking fees if you neglect to contact us at least 2 weeks prior to the scheduled ship date.

Temperature Holds

Wine is a perishable product. For this reason our shipping policy dictates that we do not ship wine during periods of extreme high or low temperatures, or when we feel there is a high risk of spoilage.

Shipping wine over a weekend can also expose it to unnecessary spoilage risk. For this reason, we make every effort to ship wine club and any other ground shipments only on Mondays. We will ship 2-day air shipments as late as Tuesday, and next day air shipments as late as Wednesday.

You may choose to override our shipping policy, but we will not accept returns for spoiled wine that was not shipped according to our shipping policy.

Your credit card will be charged at the time of fulfillment, which happens before a weather hold decision is made. In some case-specific instances we may be able to reroute a shipment after it has been placed on weather hold (change to 2-day or overnight delivery, or hold for pickup), barring logistical constraints.

While we make every effort to ensure your wine arrives in the same pristine condition as when it left the winery, we cannot control what happens to your shipment in transit. If you feel you have received a damaged bottle, please contact us immediately.

Member agreement

I am 21 years or older. As a member, I will receive shipments from Pestoni Family Estate Winery throughout the year. I agree that Pestoni Family Estate Winery will charge my credit card for each shipment. My credit card will also be billed shipping and handling, which may be charged by Pestoni Family Estate Winery or by an outside shipper acting as my agent. I agree that I have read and understand Pestoni Family Estate Winery’s privacy policy.

It is my obligation to notify Pestoni Family Estate Winery in writing of any address changes before packages are shipped. Pestoni Family Estate Winery will not be responsible for shipping charges incurred due to misdirected packages.

I may cancel my membership by doing so in writing at any time without further obligation except for wines shipped prior to Pestoni Family Estate Winery’s receipt of my cancellation.

Membership is ongoing, but may be cancelled after receipt of your second shipment. Cancellations must be submitted in writing to [hospitality@pestonifamily.com.] Please remember that it is your obligation to notify Pestoni Family Estate Winery of any address changes before wines are shipped, as Pestoni Family Estate Winery is not responsible for shipping charges incurred due to misdirected shipments.

Shipments made within certain states are subject to state sales tax. Void where prohibited by law.

WARNING: Drinking distilled spirits, beer, wine and other alcoholic beverages may increase cancer risk and cause birth defects if consumed during pregnancy.